Browse our manuals and how-to videos to follow Omlet's expert advice at your pace. Need parts? Check our spares section. FAQs cover common questions, and our Customer Experience Team is always here to help.
Spares & accessories
Find spare parts for your Indoor Freestyle Cat Tree. Choose a view below to locate and purchase the parts you need.
Indoor Freestyle Cat Tree - Vertical Pole Kit - 1.7m to 2.15m
Download our user manuals straight to your device(s).
Freestyle Cat Tree Dimensions
How to build the vertical pole
How to assemble the step
How to attach the platform
How to attach the hammock
How to attach the den to the platform
How to assemble the Cat Tipi
How to assemble the Freestyle Cat Lounger
How to assemble the Nest Cat Bed
How to attach the step cushion
How to use the Freestyle Cushion Toggles
How to assemble the treat dish
How to attach the plant pot and food bowl holder
How to attach the sisal rope kit to horizontal pole
How to attach the sisal rope kit to vertical pole
How to attach the sisal scratching post to horizontal pole
How to attach the sisal scratching post to vertical pole
How to attach the sisal scratching wrap to the bridge/ramp
How to build the bridge
How to build the floor to pole ramp
Assembly videos
Download our user manuals straight to your device(s).
Freestyle Cat Tree - Freestyle Cat Tree Walk Though - Discover All Accessories
Freestyle Cat Tree - How to Build the 1.70 - 2.15m Vertical Pole + Wall Brace for Freestyle Cat Tree
Freestyle Cat Tree - How to Build the 1.70 - 2.15m Vertical Pole for Freestyle Cat Tree
Freestyle Cat Tree - How to Build the 2.15 - 2.60m Vertical Pole for Freestyle Cat Tree
Freestyle Cat Tree - How to Build the 2.60 - 3.05m Vertical Pole for Freestyle Cat Tree
Freestyle Cat Tree - How to Build the Angled Ceiling for Freestyle Cat Tree
Freestyle Cat Tree - How to Build the Step for Freestyle Cat Tree
Freestyle Cat Tree - How to Build the Platform for Freestyle Cat Tree
Freestyle Cat Tree - How to Attach the Den to the Platform for Freestyle Cat Tree
Freestyle Cat Tree - How to add a hammock to the Freestyle hammock platform
Freestyle Cat Tree - How to assemble the Cat Tipi
Freestyle Cat Tree - How to assemble the Freestyle Cat Lounger
Freestyle Cat Tree - How to assemble the Nest Cat Bed
Freestyle Cat Tree - How to attach the Freestyle Cat Toy
Freestyle Cat Tree - How to use the Freestyle Cushion Toggles
Freestyle Cat Tree - How to Attach the Treat Dish to the Vertical Pole for Freestyle Cat Tree
Freestyle Cat Tree - How to Build the Plant Pot and Food Bowl Holder for the Freestyle Cat Tree
Freestyle Cat Tree - How to Build the Floor to Pole Ramp for Freestyle Cat Tree
Freestyle Cat Tree - How to Build the Bridge for Freestyle Cat Tree
Freestyle Cat Tree - How to Attach the Sisal Rope Kit to the Vertical Pole for Freestyle Cat Tree
Freestyle Cat Tree - How to Attach the Sisal Scratching Post to Vertical Pole for Freestyle Cat Tree
Freestyle Cat Tree - How to Attach the Sisal Rope Kit to the Horizontal Pole for Freestyle Cat Tree
Freestyle Cat Tree - How to add a step pad to the Freestyle step
Freestyle Cat Tree - How to Attach the Sisal Scratching Wrap to Bridge/Ramp for Freestyle Cat Tree
Freestyle Cat Tree - How to Attach the Sisal Scratching Post to Horizontal Pole - Freestyle Cat Tree
Product FAQs
I have a big cat, will the cat tree be strong enough?
The cat tree has been rigorously tested to make sure it's safe for all cats to use. All parts have been tested with weights of at least 65 lbs, so you can be confident that big cats like Maine Coons, as well as multi-cat households, will be able to enjoy it.
How do I secure the poles to the ceiling and/or walls?
The 1.7m to 2.15m and 2.15m - 2.60m vertical poles come with a fixings pack for the pole to be secured into the ceiling. The larger vertical pole kits include a wall brace and a fixings pack to secure your pole to the ceiling and wall. You can also purchase a separate wall brace if you want to secure a shorter pole to the wall. The fixings pack includes 5 wood screws, 5 wall plugs and 5 plasterboard plugs, so you can fix the pole to a wooden, solid masonry or plasterboard wall/ceiling.
Should I varnish the bamboo components?
We have recently improved the bamboo components of the Freestyle, and soon they will all arrive coated for extra protection. This, however, means that you might receive both treated and untreated parts for a short while. To protect your bamboo components, we recommend coating any untreated accessories with a non-toxic interior wood oil.
Can I extend or change the cat tree later on?
Yes, you can add on vertical poles and all other accessories at any point you decide to extend or adapt your tree system. All spare parts and extra cat tree accessories can be found here.
Can I place the accessories wherever I want on the poles?
Yes, with a few exceptions. The treat dish, plant pot and food bowl cannot be placed at the extended, narrower bit of the pole. Depending on where you want to place the sisal scratching rope kit, you will also need to choose either the base or the narrow version.
What are the safety guidelines for this product?
Make sure the whole cat tree is secured and fully assembled and that all screws are tightened before letting your cat use the Freestyle. Regularly check the system to make sure everything is fastened securely, and only use accessories specifically designed and intended for the cat tree.
The Freestyle Cat Tree is designed to be used by pets. Don’t lean against, climb or hang on the cat tree. Don’t rest heavy objects on any parts of the tree. The Cat Tree is not a toy. Don’t leave children unsupervised when in contact with the product.
I have an angled ceiling, will I be able to attach the cat tree?
Cats naturally enjoy being high up, taking in their surroundings in a safe space away from children and other pets. A cat tree will also provide your cat with exercise and scratching opportunities, especially beneficial to indoor cats.
Can used/worn parts be replaced?
Yes, you can purchase spare parts and accessories here.
How do I keep the cat tree clean?
The poles and platforms are easy to wipe clean with a pet safe disinfectant and soft cloth. Wash woven fabrics in a gentle machine wash at 40 degrees with mild detergent. Faux Sheepskin fabrics should be hand washed only at 40 degrees with mild detergent.
Do not tumble dry, iron or use bleach.
Is the cat tree easy to build?
Your Freestyle Floor to Ceiling Cat Tree comes with a comprehensive instruction manual that takes you through the assembly process, and there are also step-by-step how to build videos here. We recommend getting a professional to fit and screw your pole into the ceiling for you.
Can I change the setup I built in the configurator when the products arrive?
Yes. You will receive all the accessories you have added, but they do not need to go in the same place. You can build your system one way and move the accessories around at any time. This applies to the starter kits as well.
What's the difference between the variety of scratchers?
The scratching components for the Freestyle are either cardboard or sisal. Which one you should choose depends on your cat's scratching preferences.
The sisal rope kit is a cost effective and adjustable solution that is simply wrapped around one of the poles, whereas the thicker scratching post is a more robust version for fierce scratchers who take their nail maintenance seriously. Both of these are attached to poles. The sisal wraps go on bridges or ramps, great for horizontal stretching.
The cardboard scratching boxes come in two different designs, and are also attached to ramps or bridges. The corrugated cardboard allows cool air to move through the small gaps, which will be especially appreciated on warm summer days.
Do I have to secure the system?
The system is not stable enough to be free standing, so it must be secured to the ceiling and/or wall using the provided fixings.
Is there a catalogue where I can see all the parts?
You can find all available parts and accessories here, and you can see dimensions and product names in this PDF.
What is sisal?
Sisal is an agave plant which yields a stiff fibre used to make rope and twine. Sisal rope is commonly used for cat scratchers due to its strength and durability, and cats like sharpening their claws against the fibres. Additionally, it is biodegradable and can be recycled.
Is the cat tree suitable for cats of all ages?
Yes, you can customise the Freestyle Cat Tree to suit the requirements of your cat. For kittens or less agile cats you can put in more steps or move accessories closer to the ground.
What materials are the poles and accessories made of?
The Freestyle is made from strong and durable materials, like bamboo and aluminium. If you want to know what materials a specific part is made from, you can find all parts and accessories here.