Topology Dog Bed support centre

Browse our manuals and how-to videos to follow Omlet's expert advice at your pace. Need parts? Check our spares section. FAQs cover common questions, and our Customer Experience Team is always here to help.

Spares & accessories

Find spare parts for your Topology Dog Bed. Choose a view below to locate and purchase the parts you need.

Topology Dog Bed Mattress and Toppers

Bed Base Boards and Wooden Feet

Manuals

Download our user manuals straight to your device(s).

How to assemble the base and the feet for the Topology Bed

Assembly videos

Download our user manuals straight to your device(s).

Topology - How to build Omlet Topology® Bed and Feet

Product FAQs

Which size should I get for my dog?

Measure your dog from the tip of the nose to the base of the tail, and match the length to these sizes:

20-30cm / 8-12in - Small
31-60cm / 12-25in - Medium
61-90cm / 25-35in - Large

The mattress of the bed measures:

Small
62.5cm x 47cm x 9cm
Medium
85.5cm x 55.5cm x 12cm
Large
105.5cm x 71.5cm x 15cm

The mattress has arrived looking misshapen, is something wrong?

Don't worry, that's how it should be. As it's been vacuumed packed, the mattress needs up to 48 hours to fully inflate. If your pet is too excited to wait, they can start using it straight away!

How do I wash the topper?

We recommend washing the topper at least once a month, or whenever needed. In the winter, or if your dog easily gets dirty you might have to clean it more often. All toppers zip off and can be put straight into the washing machine on a gentle cycle. If you have the beanbag or bolster topper, remember to remove the filling before washing.

How tall are the feet?

The dimensions (H x W x D) of the feet are:

Round Wood Feet for Omlet Dog Beds Small: 5 x 5 x 5cm
Round Wood Feet for Omlet Dog Beds Medium: 6.5 x 6 x 6cm
Round Wood Feet for Omlet Dog Beds Large: 8 x 7 x 7cm

Square Wood Feet for Omlet Dog Beds Small: 5 x 5 x 5cm
Square Wood Feet for Omlet Dog Beds Medium: 6.5 x 6 x 6cm
Square Wood Feet for Omlet Dog Beds Large: 8 x 7 x 7cm

Brass Cap Wood Feet for Omlet Dog Beds Small: 6.5 x 3.7 x 3.7 cm
Brass Cap Wood Feet for Omlet Dog Beds Medium: 8 x 4 x 4 cm
Brass Cap Wood Feet for Omlet Dog Beds Large: 9.5 x 4 x 4.4 cm

Metal Hairpin Feet for Omlet Dog Beds Small: 6.5 x 9 x 5.4 cm
Metal Hairpin Feet for Omlet Dog Beds Medium: 8 x 10 x 6.4 cm
Metal Hairpin Feet for Omlet Dog Beds Large: 9.6 x 11.5 x 6.5 cm

Metal Rail Feet for Omlet Dog Beds Small: 7 x 6.1 x 41 cm
Metal Rail Feet for Omlet Dog Beds Medium: 8 x 6.5 x 49 cm
Metal Rail Feet for Omlet Dog Beds Large: 9.5 x 8 x 63 cm

How does memory foam benefit my dog, and how strong is it?

The memory foam mattress provides a soft and comfortable base for your dog to lay on. As your dog lays down the mattress moulds around the body, providing relief and support. This is especially beneficial to elderly or disabled dogs who might suffer from aching muscles and joints.

The memory foam is designed to withstand daily use for years to come. The density of the memory foam is 40-45kg/m^3 (kilograms per metre cubed). The bed also has a 2 year warranty, so please contact us if you feel the memory foam has broken within the warranty period. The bed is not chew or claw proof, and we cannot replace or refund beds which have been damaged through natural pet usage.

How do I attach the feet to the bed?

If you buy your Topology Dog Bed with feet, you will also receive a base board that slides in under the mattress, to which the feet attach. Do not try to attach the feet straight on the mattress. If you want to add feet at a later stage, please remember you will also need a base board.

Can I use any topper with this dog bed?

All toppers come in three sizes; small, medium and large, and as long as you have the same sized base, you can use any topper you like and add new ones at a later date if you like. You can find all spare mattresses and toppers here.

Do I have to buy the feet?

The Topology dog bed is available without the stylish feet, but we recommend raising the bed to improve airflow and hygiene in and around the bed.

Will the Topology dog beds fit in my dog crate?

Yes, the beds are compatible with most dog crates, including Omlet’s Fido dog crate range. Measure your crate to see which size bed to get.

What can I accessorise my dog bed with?

Apart from the range of toppers and feet, Omlet also has a lovely Luxury Dog Blanket which will make your dog bed even cosier. And in summer, why not pop a cooling mat for dogs on top of the topper to give your dog some rest from the heat.

What is the return policy and warranty for this Topology Bed?

If you do not like the bed or your dog doesn’t use it within 30 days of purchase, you can return it to us for a full refund if it is still in perfect condition. This bed also has a 2 year warranty, so please contact us if you feel the bed has broken within the warranty period. The bed is not chew or claw proof, and we cannot replace or refund beds which have been damaged through natural pet usage.

How long will the dog bed last?

If your dog chews and scratches their beds you should expect the cover to become worn, however, we do have replacement bed covers available in all colours and sizes.