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Switch Scratching Post support centre
Browse our manuals and how-to videos to follow Omlet's expert advice at your pace. Need parts? Check our spares section. FAQs cover common questions, and our Customer Experience Team is always here to help.
Spares & accessories
Find spare parts for your Switch Scratching Post. Choose a view below to locate and purchase the parts you need.
Manuals
Assembly videos
Product FAQs
What materials is the Switch made from?
The Switch has a durable bamboo base, tougher than white oak, an inner chamber made from fully recycled PET. Its main plastic components are constructed from tough, lightweight ABS. It has cork feet, a strong steel bracket, velcro strap and LED light strips.
How often do I have to replace the sleeve?
This is somewhat down to the individual cat. We recommended you monitor the material, turn the sleeve around for a refresh, then replace it roughly every 6 months.
You can find replacement sleeves here.
I have a big cat, will the Switch be tall and strong enough?
Switch is designed for cats of all sizes, including big breeds like Maine Coons. The additional weight at the middle of the product means that the centre of gravity is really low, so that the scratcher doesn’t topple when your cat jumps or climbs on it. The Switch is also roughly 20% taller than the average cat scratcher, so that there’s plenty of room for full body stretches.
Are the lights battery powered?
The Switch is mains powered and needs to be plugged in. Its 4m cable and cable tidy ensure you can place it wherever best suits you and your cat.
Can I use this product outdoors?
The Switch is for indoor use only.
What if my cat isn’t interested in the lights?
Whilst we have tested extensively and are confident cats will engage with the ambient light settings, they may need time to start interacting confidently with it. In the meantime, you can encourage your cat by spraying the Switch with catnip mist, adjusting the light and speed modes to see if some appeal more than others, trying other places in the home and ensuring there’s plenty of play space around it, and turning it on after naps, which is when cats are most prone to stretch and play.
Will I be able to see the lights in the daytime?
The lights are visible in daylight, however, if you want maximum impact, we recommend the cream colorway, as the coffee mutes the brightness slightly.
Will it be expensive to run the lights?
In short, no. The cost of running the LED will depend on your energy provider and for how many hours a day you’re using the lights, but in general LEDs are a very energy-efficient and cost-effective light source.
Do the lights go all the way around the post?
The LED strips cover half of the post, as it has been designed to be placed in the corner or against a wall in your room.