Verified Reviews for Eglu Go - Chicken Coop for 3 Large Hens

Hi Vicki, Thank you for taking the time to review your Omlet product. We are sorry to read that some parts that were sent to you initially were incorrect. Depending on when you contact us, and how long shipping takes, it can indeed sometimes take a few days until you receive the replacements required. Nevertheless, we can always assist you with this sort of query. We understand that the run of the Eglu Go might not be suitable for everyone. This is why we offer alternatives, such as the Eglu Go UP, which is the elevated version of the Eglu Go, as well as Walk-In runs, offering a larger and higher space. All the dimensions of our coops are indicated on our website, allowing our customers to make an informed decision when navigating our website. The coop should be used mainly for your chickens to rest at night, and we recommend to let them roam outside of their coop during the day. More bedding can be added inside the coop in order to make sure that there is always some in the nesting area. As its name indicates, the sun shade provided is mainly designed to provide some shade for your chickens from the sun. If you are looking for different types of covers, including transparent ones, we would recommend you to have a look at our range of run covers, available on our website. Nevertheless, your comments have been passed on to our Product Design team and they will be reviewed for further improvements. We remain at your disposal for any further information. Best Regards, Omlet Customer Services team

Hi Marie, Thank you very much for taking the time to write us a review. We are sorry to read about the difficulties that you encountered. Your feedback has been passed onto our product design team who will look for future improvements. If you wish, you always have the option to add the frame later if a higher coop would be more suitable for your needs. For some of our customers, this coop can be a great option as part of their setup, or if they don't need to move it too much. In contrast, if you need to move it often, we also have handles and wheels that can be purchased separately. In order to offer the most optimal price tags on our products, we offer that flexibility to add optional elements, to meet everyone's needs, depending of their type of terrain and setup. However, if you wish to find another solution, please don't hesitate to contact us by email or by phone, we will be more than happy to discuss any question that you may have further with you. Best Regards, Clemence Omlet Customer Service team